The design of the Kindle Fire enables it to bridge the big gap that exists between the laptop and the smartphone. Here are a few ways to help you try to fix the problem before you contact the support desk,
But if it refuses to go past the logo, you may consider contacting the Amazon support desk. If the computer recognizes it, use the computer to move it past the logo.
If the Kindle fire does not restart and it remains in the logo, you may also try to connect it to the computer and see if it detects the device. Also, you may restart it by pressing the power and the volume button down together to get you in the recovery menu. Press the power button down and hold it for about 40 seconds until it restarts. When the Kindle fire gets stuck on the logo, plug it in the power source for 15 minutes. The logo stays there, and you have no way to access the home page or a slide that can help you unlock the page. When you try booting it, the only thing it will show you is the Kindle Fire logo. Many people have complained that sometimes, it is difficult to get the kindle to boot. The issue of Kindle fire refusing to start and getting stuck on the logo is not new.